Contact information
Shipping Policy – Trimezos
At Trimezos, we are committed to providing you with a simple and reliable shopping experience.
Processing Time
All orders are processed within 1 to 3 business days after payment confirmation.
Shipping Time
Our products are shipped from international suppliers. Estimated delivery time is 10 to 15 business days, depending on your location.
Shipping Fees
Shipping fees are calculated at checkout. In some cases, shipping may be free depending on ongoing promotions.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number to follow your package in real time.
Possible Delays
Please note that delays may occur due to external factors (customs, weather conditions, high demand, etc.). Trimezos is not responsible for delays beyond our control.
Incorrect Address
Please ensure that your shipping address is correct when placing your order. Trimezos cannot be held responsible for packages delivered to an incorrect address provided by the customer.
Lost or Not Received Packages
If you have not received your package after 20 business days, please contact us by email at support@trimezos.com for assistance.